Terms and Conditions

Effective Date: February 24, 2025

Welcome to JustFMLA.com (“Website”), operated by Intown Primary Care Direct (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our Website and services, including telemedicine consultations, document processing, and communications.

By accessing or using our Website, you agree to these Terms. If you do not agree, please do not use our Website.

1. Use of Services

1.1 You must be at least 18 years old to use our services. By using our Website, you confirm that you meet this age requirement.

1.2 Our services are provided for informational and medical consultation purposes only. We do not guarantee FMLA approvals, and all medical decisions are at the discretion of licensed professionals.

1.3 You agree to provide accurate, current, and complete information during the registration and consultation process.

2. Telemedicine Services

2.1 By using our services, you consent to receive medical consultations via telemedicine. You acknowledge that telemedicine involves electronic communication and may have certain limitations compared to in-person consultations.

2.2 We are not responsible for any third-party technical issues that may affect telemedicine consultations.

3. Payments and Refunds

3.1 All fees for services are disclosed before payment. By making a payment, you agree to the listed charges.

3.2 Fees are non-refundable unless otherwise stated. If you believe you were charged in error, please contact us.

4. Express Consent for Automated Communications

4.1 JustFMLA.com provides online telehealth services to meet Family Medical Leave Act requirements for employees in the travel and transportation industries. Upon opting in, users will receive appointment reminders and updates regarding the status of their FMLA paperwork.

4.2 You can cancel the SMS service at any time. Simply text ‘STOP’ to the shortcode. Upon sending ‘STOP,’ we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

4.3 If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to support@justfmla.com or 1-833-324-8610.

4.4 Carriers are not liable for delayed or undelivered messages.

4.5 As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

4.6 For privacy-related inquiries, please refer to our privacy policy.

5. Privacy Policy

5.1 Your use of our Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

5.2 We comply with all applicable privacy laws, including HIPAA, to ensure the confidentiality of your health information.

6. Limitation of Liability

6.1 We are not responsible for any indirect, incidental, or consequential damages arising from the use of our services.

6.2 Our liability is limited to the amount paid for services rendered.

7. Governing Law

These Terms are governed by the laws of Georgia, and any disputes shall be resolved in the courts of Georgia.

8. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be effective upon posting on the Website.

If you have any questions about these Terms, please contact us at support@justfmla.com.